Alternative Power Solutions of NY, LLC is a trusted HVAC service provider in Syracuse, known for responsive support, clear communication, and a team that knows how to solve problems without the runaround. Customers consistently highlight the smooth, professional experience from the first call through to the final fix, whether it’s a sudden geothermal AC repair during a heatwave or straightforward guidance over the phone for a quick solution.
What stands out most is the combination of technical know-how and genuine customer care. The staff is praised for being prompt, friendly, and informative, and the technicians take the time to explain what’s happening so you feel confident about the work being done. That kind of service makes a big difference when your comfort system is on the line. If you’re looking for a company that values reliability, honesty, and practical expertise, this alternative power supplier is a smart choice for homeowners who want dependable help with heating and cooling systems.
Thank you Lance for getting me back online within minutes and taking care of the issue. And thanks for going above and beyond .. 5 stars for Lance!!!
Alternative Power was quick to answer the phone when I called, looking for a maintenance visit. They had many options available and were very easy to work with. Lance showed up on time and called me on his way here. He was very friendly, respectful, and thorough. Thank you for the quick and painless experience!
Lance returned our service call promptly. He diagnosed our geo issue in the wall quickly.. thank goodness! Very communicative along the process explaining what was wrong and how he was going to fix it. Excellent service, thank you Lance.
Great customer service… went above and beyond my expectations…, paid attention to details… very high technical applications… superior knowledge on heat pumps
The office staff is on top of things, with all calls returned within minutes. Tech arrived quickly and solved the issue with my geothermal AC. Tech was friendly and informative. Set myself up for an annual maintenance.
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