ABV Privacy & Information
Privacy Policy
Learn how ABV collects and uses information, how it may be shared,
and the choices available to you.
Last updated: October 16, 2026
1. Who We Are
ABV is an online HVAC business directory and information website at www.ab-v.com. We help visitors explore business listings and HVAC guides, with a focus on New York State.
This Privacy Policy describes how information is handled when you browse ABV, contact our team, or use features available on the website. References to “ABV,” “we,” “us,” and “our” refer to the operator of this website.
Businesses listed on ABV operate independently. When you contact a business directly or visit its website, that business is responsible for its own handling of your information.
2. Information We Collect
Information you provide. Our contact form asks for your name, email address, message topic, and message. You can also provide a business name and an ABV page or listing link. If you email us directly, we receive your email address and the information you include in that message.
Information submitted through other features. If you use an account, listing submission, listing claim, review, or messaging feature available on ABV, the information you enter can include contact details, business details, account information, and the content you choose to submit. Information intended for a public listing or review may be visible to other visitors.
Technical and usage information. Information associated with a visit can include an IP address, browser and device details, requested pages, referring pages, timestamps, and security or error logs. The information collected depends on the services and features used to deliver the website and your privacy settings.
Please include only information relevant to your request. Do not send passwords, payment card details, government identification numbers, or sensitive personal records through the general contact form.
3. How We Use Information
We use information relevant to the website to:
- Respond to questions and follow up on messages.
- Review business listing corrections, ownership questions, and submitted information.
- Operate website features and maintain directory content.
- Investigate errors, prevent spam and misuse, and protect website security.
- Understand website use and improve pages where analytics are enabled.
- Meet applicable legal obligations and address disputes.
Advertising-related uses, where advertising services are enabled, are described below. Sending a website question does not itself constitute a request for an HVAC quote or appointment with a listed business.
4. Business Listings and Public Information
Directory entries can include business names, addresses, telephone numbers, website links, service categories, and other business information. Sources may include publicly available business information, third-party directory data, and information supplied by a business or its representative.
Some business information can also identify an individual, particularly for sole traders or home-based businesses. If a listing contains inaccurate information or raises a privacy concern, contact us with the listing link, the information at issue, and your relationship to the business.
We may request information needed to check the request and your authority to make it. A correction request is reviewed before changes are made; submitting a request does not automatically change a listing.
5. Cookies, Analytics and Advertising
Cookies and similar technologies can support website functions, remember preferences, measure use, or deliver advertising. Their use depends on which services are enabled and, where applicable, the choices you make.
Website functions. Cookies may be used for functions such as keeping an account signed in, maintaining a session, remembering settings, or recording privacy choices.
Analytics. Where analytics services are enabled, they may process usage information to help us understand how pages are used. If Google Analytics is used, information about Google’s processing is available in How Google uses information from sites or apps that use its services.
Advertising. Where Google advertising is enabled on ABV, third-party vendors, including Google, may use cookies to deliver ads based on previous visits to this website or other websites. Google’s advertising cookies can allow Google and its partners to show personalized ads based on those visits. You can manage Google ad personalization through Google Ads Settings. Other advertising partners, if enabled, may provide their own privacy and advertising controls.
Your controls. Your browser settings let you manage or delete cookies. Blocking some cookies can affect website functions. If a cookie or privacy preference tool is displayed on ABV, use it to review or change the choices available there. Changing Google’s ad settings does not replace any separate choices offered on this website.
6. How Information Is Shared
Operating the website can require service providers to process information for tasks such as hosting, email delivery, maintenance, security, and spam prevention. Analytics and advertising providers may receive information when their services are enabled, as described in the relevant sections of this policy.
Content submitted for a public listing, profile, or review may be displayed publicly. Please consider what you include before submitting content intended for publication.
Information may also be disclosed where required by law or where necessary to address fraud, security incidents, legal claims, or threats to people’s rights and safety. Other disclosures may occur at your request or with your authorization.
7. Data Retention and Security
Retention depends on the type of information and why it is needed. Relevant considerations include responding to a request, maintaining a listing or account, investigating misuse, resolving a dispute, and meeting legal or recordkeeping obligations.
When information is no longer needed for those purposes, it should be deleted or anonymized, subject to applicable obligations and backup cycles. You can contact us about information associated with you or a request you have submitted.
We seek to use reasonable safeguards appropriate to the information we handle. No website, storage system, or email transmission can be guaranteed to be completely secure.
Information can be processed in locations where the website operator and its service providers operate. The processing locations and any required safeguards depend on the services used and applicable law.
8. Your Privacy Choices and Rights
You can contact us to ask about information associated with you, request a correction, or ask for deletion. Depending on your location and the law that applies, you may also have rights to access or obtain a copy of information, restrict or object to certain processing, withdraw consent, or opt out of certain advertising-related uses.
To make a request, email [email protected] and describe the information or activity involved. Include a relevant account email or listing link where helpful. Please avoid sending identity documents unless we explain why they are needed and provide an appropriate way to supply them.
We may need to verify your identity or authority before acting. Some information may need to be retained to meet legal obligations, protect others’ rights, or resolve a dispute. Applicable law determines the rights, exceptions, and response deadlines that apply to a request.
Where applicable, you may also raise a concern with the privacy regulator responsible for your location.
9. Third-Party Websites and Services
ABV links to business websites and other external resources. This policy does not describe how those independent websites collect or use information. Review their privacy notices before providing information to them.
Embedded features, such as maps, videos, chat, or spam-protection services, can involve a third-party provider receiving technical information when the feature loads or is used. The provider’s own notice and the privacy choices available for that feature also apply.
10. Children’s Privacy
ABV is intended for people looking for HVAC business information and for business representatives. It is not directed to children under 13.
If you believe a child has provided personal information through ABV, contact [email protected] with enough detail for us to locate and review it. We will address the request in accordance with applicable law.
11. Changes to This Policy
We may update this policy when our website features, data practices, or legal requirements change. The date at the top identifies the latest revision.
Where a change requires additional notice or consent under applicable law, we will provide that notice or seek that consent. Please review this page when you want to understand the policy currently published for ABV.
12. Contact Us About Privacy
For questions about this policy, a privacy request, or a concern about personal information in a listing, contact the ABV website team.
Email: [email protected]
Address: 1942 Broadway Ste 314C, Boulder, CO 80302, US
You can also use our Contact Us page. Include the relevant ABV page link and a brief explanation so we can understand your request.
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