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Experienced Air Conditioning Service in Midtown Manhattan
Neptune Air Conditioning is a well-established air conditioning service in New York, trusted by apartment owners, co-op buildings, and longtime city residents who need dependable help with their window and in-wall units. Located on 6th Ave in Midtown Manhattan, Neptune is known for handling everything from AC installation and removal to cleaning, off-site servicing, and seasonal storage. That full-service approach makes them especially convenient for New Yorkers who want one team to manage the whole process.
Customers often mention the fair pricing, accurate quotes, and organized scheduling, along with technicians who are friendly, efficient, and careful in the home. Reviews highlight thoughtful details like temporary wall coverings during servicing, spotless unit returns, and even cleanup inside the wall casing after the job is finished. That kind of thoroughness helps explain why so many people describe Neptune as a service they trust year after year.
For anyone searching for a reliable AC company with strong building know-how and a polished, professional approach, Neptune Air Conditioning stands out. Their combination of technical skill, responsiveness, and consistent results makes them a smart choice for apartment living in Manhattan.
Review Highlights
Read ReviewsFast and Efficient Service
Customers praise Neptune for their quick and efficient service, highlighting their ability to diagnose and install new units swiftly.
Professional and Responsive
Reviewers appreciate Neptune's professionalism and responsiveness, particularly in scheduling and communication via email.
Thorough and Clean Work
Neptune is commended for their thorough cleaning and organized reinstallation of AC units, ensuring a neat and tidy work environment.
High-Quality Installation
Customers are pleased with the quality of installation, noting the seamless removal and installation of AC units by skilled technicians.
Functional Issues with New Units
One reviewer reported issues with newly purchased AC units functioning only as fans, expressing frustration with the lack of resolution.
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4.6
341 reviews
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Had a positive experience working with Neptune. One of my PTAC units stopped working and they were quick to diagnose the issue and install a new unit. Fast and efficient.
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Neptune was great! They were responsive by email, timely with scheduled pick up and drop off, efficient when picking up the ACs and with reinstallation. Very professional throughout. My ACs have been thoroughly cleaned and all around, it was great!
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From day one recently bought 2 AC units have functioned as fans. I am beyond my wits end requesting them to repair. What happened to simple notion of spending money to buy new and then not worry about it for few years!
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We are so pleased with the professional, efficient service of Neptune Air Conditioning. William was amazing removing and installing 2 ACs- one in windowsill and the 10000 BTU unit on top of window. His team were neat and organized. The 2 ACs are great. We highly recommend Neptune!
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