Hub Plumbing & Heating at 103 Charles St in New York has built a strong local reputation for fast, reliable help when plumbing problems can’t wait. Customers consistently mention the team’s calm, professional approach during stressful situations, from leaking showers to stubborn drains and worn-out faucets. If you need a plumber in New York who shows up promptly and gets straight to work, this is the kind of company people turn to again and again.
What stands out most is their mix of practicality and courtesy. Homeowners describe the crew as pleasant, safe to have in the house, and focused on the most effective fix rather than the most expensive one. That means you can expect emergency plumbing, drain repairs, fixture troubleshooting, and honest service that feels refreshingly straightforward. Whether it’s an older toilet, a leaking shower, or a building-wide issue, Hub Plumbing & Heating is known for handling the job with care and efficiency. For anyone in downtown Manhattan looking for dependable heating and plumbing services, this is a strong local choice.
I had a wonderful experience with HUB Plumbing & Heating and found that the quality of their work is truly superior. Every single person that I interacted with was professional, attentive and kind. Diana, the office manager, my first point of contact, made scheduling easy. She communicated clearly and quickly and was well informed answering all my questions and keeping me updated every step of the way. Rich, the main plumber, arrived on time for every appointment and was extremely knowledgeable. He was able to identify the problems with my two shower diverter valves right away, provide a scope of work, cost estimate as well as the time frame to secure the parts and complete the repairs. Rich performed expert level plumbing work fixing both problems completely as he stated he could. Omar, the plumbing assistant, worked hard alongside Rich on a separate job installing sink components very skillfully, HUB Plumbing & Heating is trustworthy, efficient and dedicated to excellence. If I ever need plumbing services again for something else, I will definitely use HUB Plumbing & Heating and recommend them to everyone.
I had sewage backup in our business basement and I had a wonderful experience with this company. A week ago, I had a different company snake out our pipes. It was VERY expensive and I’m sure I was scammed. They said 90 day warranty. When the sewage was coming up again, I was ghosted. I was actually willing to pay to get whatever fixed but whatever. I looked around and saw this company and their good reviews which is something I should be doing more. From the start talking to their receptionist who was able to give me a light extremely general quote via email and gave me repeated reminders to pay the visit fee in order to schedule (sry lol thank u I appreciated it!) to the plumber who was very communicative and educated me. The price was great too. Payment is online, not Zelle like the other company. I just wish I utilized this company sooner.
Wonderful customer service, professionalism, patience, and turn around time.
Excellent work - they arrived and got down to business on solving the problem with the most practical and expeditious solution - not the costliest. I now have freely flowing drains and a non leaking older toilette. I couldn't be happier.
John is actually my neighbor and I know him personally, really good guy and also very professional. I had an emergency situation with a leaking shower and he came immediately and fixed it. The parts were out of stock but they still handled everything. I have had bad experiences with plumbers in NY before, with high costs and poor work, but this was completely different. They were punctual, fixed the drain, shower head and faucet all at once. I felt comfortable and safe, they were very pleasant and reasonably priced.
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