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Fast, Professional Restoration Help in Lower Manhattan
SERVPRO of Lower East Side Manhattan provides dependable restoration services for property damage emergencies in New York City. Located in Lower Manhattan, the team is praised for arriving quickly, working efficiently, and keeping the process organized from start to finish. Customers often describe the crew as professional, friendly, and responsive, with project managers who stay in touch and make sure questions are answered even after hours. That level of support matters most when you’re dealing with urgent cleanup or damage repair.
Whether it’s frozen pipe damage, basement contents removal, or another sudden cleanup need, this team is known for moving fast without cutting corners. People appreciate how tidy the work area stays and how smoothly the repairs come together afterward. If you need a water damage restoration company, emergency cleanup help, or a reliable general contractor in Lower East Side Manhattan, SERVPRO offers the kind of reassuring service homeowners and property managers look for when time is critical.
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4.7
40 reviews
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The communication from the SERVPRO team was one of the best parts of my experience. I received clear information about the service and knew what was happening at each stage. The crew was respectful and professional while working. Everything felt organized, which made the overall experience much easier.
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The service experience was straightforward and well managed. The crew from SERVPRO of Lower East Side Manhattan arrived ready to assess the situation and clearly explained the work that needed to be completed. They were polite, responsive, and careful around the property. I also appreciated that communication did not stop after the initial visit and that we stayed informed as the work moved forward.
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If it were possible, I would give these guys 0 stars…Unfortunately I had a homeowners insurance claim after discovering a burst pipe. This servpro team was extremely responsive when it came to performing the water remediation and drying, but has been completely unresponsive for nearly 3 weeks when it comes to the reconstruction. They haven’t responded to multiple phone calls, my insurance adjuster can’t get in contact with them, and when you call the office “no one is ever there”…Use them at your own risk, they are HORRIBLE.
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They are so incompetent, slowed drying process
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This company came to my building and did a poor job with remediation. They were very slow to setup their machinery. The individuals that came did not speak English and had to call someone to translate to Spanish. A pipe burst on my floor and they did not properly remediate. Their drying equipment was not placed intelligently. They were slow in placing it. The result is more damage and work that could have been avoided with more coordinated remediation. I would not use this company. Most of these reviews appear to be illegitimate as well. Here is how they remediated this significant damage.
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