Belknap Heating & Cooling Co, Inc. is a well-regarded heating and cooling company in East Amherst known for thoughtful service, fair pricing, and long-term reliability. Customers often praise the team for taking the time to solve tricky problems others missed, from boiler issues to custom HVAC system planning. The experience feels personalized rather than rushed, with staff who listen carefully, answer questions clearly, and recommend solutions that make sense for the home.
Another reason locals keep coming back is the consistency. The company is frequently described as professional, kind, and easy to work with, whether it’s a new installation, ongoing maintenance, or a service plan that keeps equipment running smoothly through the seasons. Homeowners appreciate the detail-oriented approach to furnace repair, mini-split placement, and heat pump service, especially when the goal is efficiency and comfort in Western New York weather. For dependable heating and cooling in East Amherst, NY, Belknap has built a strong reputation over the years.
No bs. Far price, in and out quick, and left my basement looking great
Cspoke with Gary a few times on the phone he answered all my questions and after getting all my concerns answered I finally had a person stop out at my home named Craig ....he answered all my questions and he offerd prices thousands of dollars cheaper then any other heating cooling company in are area and for the same brands yes Mitsubishi thousands cheaper for the same brands with same 12 year warranty not some cheaper off brand with barely any warranty....Craig was very knowledgeable and new ware the best spots to place my future Mimi split and he new the best heat pump to use for are area especially the southern tier ny freedom ny ware I live and with us living up on a hill in the southern tier ware we get real cold winds especially during the artic cold blast we get Craig was kinda listined to my concerns and is going to put together a mini split and heat pump designed especially for my area can't wait to see what designe he builds just for my area and he was not pushy trying to just sell but designe a system to help cool my home during the hot summers we get and extemy cold winters with artic cold blast ...plus Craig was going to look into any state related and federal rebates available to me for my area ....Craig is the man knows his ac..and heating systems and if you have him stop out at your home be it in the city or rural area like I live in he answer all your questions honestly and not be pushy for a quick sale
Nate and Howard were awesome. Very kind, professional, and reasonably priced. They were able to figure out an issue that the company who installed the boiler system was not. Thank you guys so much!
Very disappointed - called Belknap to come take a look at an in home humidifier that wasn't working but that they installed with a previous owner. It cost over $150 just to have someone come out and diagnose this issue, with no ability to solve it that day so that payment couldn't be applied to the repairs. I was then quoted about $400 to repair and over $800 + tax to replace the system. The replacement charge seems on par with other companies but I was informed that it's a capital improvement project so there shouldn't be any tax charge. Then, I was able to have a competitor repair the issue for $150. The Belknap technician was professional and seemed knowledgeable, but overall disappointed with the cost to just diagnose and then being quoted a tax charge that wasn't necessary.
Would give 10 stars if we could!! We have used Belknap many times (including yearly furnace checkups). This time it was a hot water tank. We called in the morning and they were out with a new tank before Noon! Mark and Justin were the service reps and they were both great! We’ve had Mark several times and have always been pleased with him!! Just want to give a special shout out to Justin - he was so very polite and respectful - nice to see that for a young guy! Thank you Belknap!!!
Leave a Reply