Skaggs-Walsh is a long-standing plumber in Mt Vernon known for dependable service when homeowners need it most. Located on S 5th Ave, this local team has built a reputation for showing up promptly, handling urgent calls, and getting systems back up and running with minimal disruption. Customers appreciate the peace of mind that comes from having a company they can count on for everything from late-night emergencies to routine home repairs.
What stands out most is the combination of fast response times, practical problem-solving, and fair pricing. One homeowner noted that the team arrived quickly on holidays and left their home comfortable again, while another shared that a kitchen waste pipe repair was completed for far less than another quote. That kind of feedback speaks to a company that values both service and value. Alongside plumbing, Skaggs-Walsh also works as a general contractor, making them a versatile option for property owners looking for a trusted local crew. If you’re searching for a reliable Mt Vernon contractor with experience, consistency, and a no-fuss approach, Skaggs-Walsh is a solid name to keep on hand.
Today my tenant notified me there is no hot water. I called the office and the woman that answered told me what repair was needed per the service guy who was on site. She ask for payment information and said they’d run payment tomorrow. I’m not used to paying for services before received. I asked why couldn’t they perform the work then take payment or why not ask for partial payment, perform work then take final payment. The woman became flustered and I asked for the manager. She told me she was the owner. She accused me of not having the money now and suggested I call back when I could afford the work. So a longtime relationship ends today. They don’t do business the way they used to. I don’t get exploited.
The phone service representatives are disgusting. CUSTOMERS BEWARE. NOT WORTH the premium they charge. I canceled the account today. When I told that I would have to speak with Allison Heany, Deborah and Jessica told me that they don't care about the sort of terrible service they provide because they are working there as "family" and therefore implied that it didn't matter what they did, the owner, Allison Heany, couldn't fire them. These over-the-phone arguments are not the first, and I have dealt with Deborah and Jessica on several occasions. They are stubborn and disgusting people. When Allison Heany contacted me more then five years ago to sign up with them for Heating Oil she assured me that the higher premium they charge was worth it because of the quality in service and product they provide. I WILL NOT TOLERATE THIS ANYMORE.
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