Hawn Heating & Air Conditioning Inc has built a strong reputation in Rochester for dependable HVAC service that keeps homes comfortable in every season. Located on Winton Rd N, this trusted team is known for handling everything from central air conditioning installation to service calls with professionalism, clear communication, and a no-stress approach. Customers often highlight how knowledgeable the technicians are, how carefully they explain each step, and how respectfully they treat the home from start to finish.
What stands out most is the way Hawn combines technical skill with genuine customer care. Homeowners appreciate the clean workspaces, punctual arrivals, and efficient solutions that get systems running properly without unnecessary hassle. Many local customers also mention the company’s attention to detail during larger projects, including electrical upgrades, unit installation, and warranty support. If you’re looking for a heating and cooling company that values long-term comfort, fair pricing, and quality workmanship, Hawn is a solid choice. From improving indoor humidity control to restoring cooling fast when it matters most, they deliver the kind of professional HVAC service Rochester residents can feel confident calling again and again.
This week I had a new Cold-Weather Heat Pump / Air Handler system installed by Hawn. I received a number of estimates from different companies and Hawn provided the state-of-the-art system I was looking for. Aaron was very professional and courteous, and explained exactly what they would do. He also worked with me on the price. And he filled out the paperwork for my Fairport Electric rebate. When the day came, they arrived promptly as scheduled and completed the installation in one day. All of the old equipment was removed and taken away. I am the type of person that loves to see how things are built and work, so I watched during the entire installation. The workmanship was excellent, the measurements exact, and I know they went above and beyond with something that surprised me. They also answered any questions I had without hesitation. When they were through, they left my house (inside and out) immaculate. You'd never know they were there. Kudos to the installation crew, they were excellent. The system is up and running without any problems. This is my first interaction with Hawn, but it certainly will not be the last.
We’ve trusted Hawn for over a decade for regular service of our boiler and AC. We were so grateful for their incredibly quick response when our water heater gave out — most highly recommend!
We have used HAWN Heating for many years. Their response time is excellent with fair pricing for parts and labor. Most recently we had Hunter service our Air Conditioning unit. He was professional, efficient and readily fixed the issue.
Hawn quoted us for the installation of central air conditioning offering a substantial cash discount. The quote included an electrical service upgrade and the installation of air conditioning units inside and outside the house. About half the cost of the project was the service upgrade. The technicians were all professionals, and well trained. Every question that I had was answered. They were respectful and polite. We are very happy to have the central air, and are most impressed by the way the system removes humidity from the air in the house. Hawn took care of all product registrations giving us a 10 year warranty. We are very happy with all aspects of the product and the process. I would reccommend Hawn without hesitation.
I recently had the pleasure of working with Hawn Heating and Cooling, and I couldn’t be more impressed with the entire experience. From start to finish, their team was incredibly professional, punctual, and respectful of my home. Doug, Dave, Hayden, Hunter, Frank, and Kim all played a part in making the process smooth and stress-free. Each of them was knowledgeable, friendly, and clearly committed to doing the job right. They took the time to explain everything, answered all my questions, and made sure I felt confident in the work being done. What really stood out to me was how clean and organized they were throughout the project. They treated my home with care, kept their workspace tidy, and left everything spotless when the job was complete. It’s not easy to find a company that combines professionalism, skill, and great customer service so well, but Hawn Heating and Cooling absolutely delivered. I would highly recommend them to anyone looking for reliable and high-quality HVAC services.
Leave a Reply